- BRYTE ASSIST 0860 001 121
- TRAVEL CUSTOMER CARE CENTRE 0860 737 775
At Bryte, we act with integrity, ethically and in compliance with prevailing laws and regulations. Our clients have instant and comprehensive access to all legal information and documents pertaining to our business. It’s another way we help shine the light of understanding onto complexities in order to help our customers prepare for almost any eventuality.
We are committed to providing access to information held by Bryte for the exercise or protection of any rights; and to provide for matters connected therewith. Read and download documents detailing The Promotion of Access to Information Act here.
Bryte Insurance Company Limited is proud to be a Level 1 Contributor. View and download the Broad-Based Black Economic Empowerment Verification Certificates here.
Bryte is committed to ensuring the privacy and integrity of your information, which is why we have implemented reasonable technical and operational measures to keep your personal information secure. Find out more here.
Should you have any issues whatsoever regarding the service you receive from us or our partners, we’d like to hear about it so that we can rectify the problem quickly. Please click here to submit your complaint.
The Financial Advisory and Intermediary Services Act (FAIS Act) regulates the activities of all financial services providers (FSP) who give advice or provide intermediary services to consumers of certain financial products. Bryte is in full compliance with the FAIS General Code of Conduct. Find out more here.
For legal information regarding Bryte, read and download The Bryte Legal Notices, The Bryte Terms and Conditions, and The Bryte Information Manual here.
As a supplier of insurance products and in compliance with the FAIS General Code of Conduct, Bryte discloses the following information:
Bryte Insurance Company Limited
Licensed insurer and authorised FSP (17703)
FAIS Licence Information: Categories: Personal & Commercial Lines
The FAIS Compliance Officer
Bryte Insurance Company Limited
Legal and Compliance Department
Rosebank Towers, 5th Floor, 15 Biermann Avenue, Rosebank, 2196
Telephone: +27 (0) 11 088 7000
Email: compliance@brytesa.com
The National Financial Ombudsman Scheme South Africa NFO (the NFO)
Johannesburg: 110 Oxford Road, Houghton Estate, Illovo, 2198
Cape Town: Claremont Central Building, 6th Floor, 6 Vineyard Road, Claremont, 7708
Telephone: +27 (0) 860 800 900
Email: info@nfosa.co.za
Website: www.nfosa.co.za
The FAIS Ombudsman
PO Box 74571, Lynwood Ridge, 0040
Telephone: +27 (0) 12 762 5000 / +27 (0) 12 492 9711
Email: info@faisombud.co.za
Website: www.faisombud.co.za